FAQs

Each home is designed for the number of guests listed in the property description. To ensure a comfortable stay for everyone, respect for our neighbors, and compliance with city regulations, large parties and events are not permitted.

While we adore pets, our homes are pet-free to keep every stay comfortable and allergy-friendly.

Smoking and vaping are not allowed indoors to maintain a clean, healthy, and comfortable environment for all guests.

Prior approval is required for any professional photoshoots or productions. Additional fees may apply.

To confirm your reservation, a 50% deposit is required at the time of booking. The remaining balance is due at least 30 days prior to check-in. For reservations made within 30 days of arrival, full payment is required at the time of booking. If payments are not received within 24 hours of due date, we reserve the right to cancel the reservation.

Additionally, a refundable security deposit is held prior to check-in to cover any potential damages. This deposit is returned after your stay, provided no issues are found.

• 30+ days before check-in:Full refund
• 7–29 days:50% refund
• Within 7 days:Non-refundable

Houston’s weather can be quite dynamic, especially during hurricane season (June–November). Things happen, and plans can change—travel insurance gives you the flexibility to adjust your stay and keeps your trip worry-free. Think of it as a little extra peace of mind!

Yes! To confirm your reservation and ensure a smooth, comfortable stay, all guests review and sign our full Terms of Stay upon booking. This helps everyone enjoy a worry-free experience in our homes.